Thank you for you interest in John Young furniture product, If our product fails in anyway, you are covered against faulty materials and workmanship. The supplier of John Young furniture, Dixie Cummings NZ Ltd shall at its discretion, repair or replace the parts which it determines as defective.

1. Warranty
If a defect in any component of this Dixie Cummings lounge suite set out in the table below occurs during the applicable warranty period as a result of defective materials or defective workmanship, this warranty applies, subject to the terms and conditions set out in the document. Each warranty period starts from the date on which your new lounge suite was delivered to you, as evidenced by the retailers invoice, sales docket or delivery docket.

2. What is not covered by this warranty
This warranty does not cover or apply to any of the following:

• Normal wear and tear (including fading of colours and tints, the creasing of fabrics and leathers or the softening and deformation of foams and cushion fillings with normal use over time) stains or soiling, cuts or scratches or damage caused by impacts or accidents.
• Deliberate or negligent damage or damage caused by failing to follow operating instructions.
• Damage caused to mechanisms or any other part of the suite by a person exceeding the weight recommendations as detailed on this warranty card (P5). Damage caused by vermin, insects or household pets.
• Damage caused by failure to follow leather care instructions.
• Damage cause to the armrests by sitting on, kneeling on, or putting excessive weight on them (the ‘armrest’ is designed as a place to rest your arms while seated, they are not designed as extra seats or as levers to pry oneself out of the seat).
• Damage caused by failure to operate the recliner mechanisms as per the instructions below.
• Products that have been used for non-domestic purposes.
• Damaged caused during the transportation of products.
• Products which have been modified or used in a manner differing from that intended by the manufacturer.

3. This warranty is not transferable, only the original purchaser or user of this product may rely on this warranty.

4. Leather care
It is important so not to void your warranty that regular cleaning of the leather is undertaken. It is recommended that on a weekly basis where usage is heavy that your suite be cleaned by using a soft clean damp cloth to remove body oils, grease and dirt. Do not use detergents to clean, if uncertain what is safe, please contact your retailer, a leather care professional or Dixie Cummings NZ Ltd. It is you condition your suite every 4 – 6 months with a suitable product which helps keep leather soft and supple while also providing excellent protection against soiling and wear, these can be recommended by your retailer, a leather care professional or Dixie Cummings NZ Ltd.

5. Use of the mechanism
It is important that you learn how to correctly open and close your recliner. When opening your recliner by using a ‘trigger’ (opposed to a lever or handle), once the catch has been released, you should release the trigger, do not continue to pull back on it, this will put unnecessary pressure on the trigger itself and may cause it to break. When closing the mechanism, do not use the trigger, the trigger does not assist in anyway the closing of the recliner. Do not try to close the recliner from the ‘sitting back’ position, you need to bring ‘your seat’ forward and sit upright, lift your feet so you are closing the footrest with your heels and not your ankles. In one movement, transfer your weight forward while tucking your legs in below, this should result in easy closure of the footrest. Do not grab and pull at the arm rests while closing your recliner, this puts unnecessary pressure on stitched areas of the armrest. Do not climb out of your recliner while the footrest is extended, this act over time may cause the mechanism to move out of alignment and cause future problems with closing. If you are having difficulty closing your footrest, please consult the sales assistant back at the store, you may be trying to close it incorrectly. Our mechanisms have a weight recommendation of 120kg maximum.

6. Disclaimer
In no event shall we be responsible for consequential or incidental damages, such as loss of use, inconvenience, loss or damage to personal properties, whether directly or indirectly and whether arising in contracts or tort. In no event shall our responsibility exceed the purchase price of the product or its replacement.

The benefits provided by this warranty are in addition to other rights and
remedies available to a consumer under New Zealand consumer law.
Please retain this warranty card with your purchase agreement from your retailer as these may need to be produced during the course of your claim.

Dixie Cummings NZ Ltd
John Young Furniture Ltd / 6 Rymer Place Mangere Bridge / Auckland / New Zealand

Thank you for you interest in Berkley product, If our product fails in anyway, you are covered against faulty materials and workmanship. The supplier of Berkley products shall at its discretion, repair or replace the parts which it determines as defective.

1. Warranty
If a defect in any component of this Berkley product set out in the table below occurs during the applicable warranty period as a result of defective materials or defective workmanship, this warranty applies, subject to the terms and conditions set out in the document. Each warranty period starts from the date on which your new lounge suite was delivered to you, as evidenced by the retailers invoice, sales docket or delivery docket.

2. What is not covered by this warranty
This warranty does not cover or apply to any of the following:

• Normal wear and tear (including fading of colours and tints, the creasing of fabrics and leathers or the softening and deformation of foams and cushion fillings with normal use over time) stains or soiling, cuts or scratches or damage caused by impacts or accidents.
• Deliberate or negligent damage or damage caused by failing to follow operating instructions.
• Damage caused to mechanisms or any other part of the suite by a person exceeding the weight recommendations as detailed on this warranty card (P5). Damage caused by vermin, insects or household pets.
• Damage caused by failure to follow leather care instructions.
• Damage cause to the armrests by sitting on, kneeling on, or putting excessive weight on them (the ‘armrest’ is designed as a place to rest your arms while seated, they are not designed as extra seats or as levers to pry oneself out of the seat).
• Damage caused by failure to operate the recliner mechanisms as per the instructions below.
• Products that have been used for non-domestic purposes.
• Damaged caused during the transportation of products.
• Products which have been modified or used in a manner differing from that intended by the manufacturer.

3. This warranty is not transferable, only the original purchaser or user of this product may rely on this warranty.

4. Leather care
It is important so not to void your warranty that regular cleaning of the leather is undertaken. It is recommended that on a weekly basis where usage is heavy that your suite be cleaned by using a soft clean damp cloth to remove body oils, grease and dirt. Do not use detergents to clean, if uncertain what is safe, please contact your retailer, or a leather care professional. It is you condition your suite every 4 – 6 months with a suitable product which helps keep leather soft and supple while also providing excellent protection against soiling and wear, these can be recommended by your retailer, or a leather care professional.

5. Use of the mechanism
It is important that you learn how to correctly open and close your recliner. When opening your recliner by using a ‘trigger’ (opposed to a lever or handle), once the catch has been released, you should release the trigger, do not continue to pull back on it, this will put unnecessary pressure on the trigger itself and may cause it to break. When closing the mechanism, do not use the trigger, the trigger does not assist in anyway the closing of the recliner. Do not try to close the recliner from the ‘sitting back’ position, you need to bring ‘your seat’ forward and sit upright, lift your feet so you are closing the footrest with your heels and not your ankles. In one movement, transfer your weight forward while tucking your legs in below, this should result in easy closure of the footrest. Do not grab and pull at the arm rests while closing your recliner, this puts unnecessary pressure on stitched areas of the armrest. Do not climb out of your recliner while the footrest is extended, this act over time may cause the mechanism to move out of alignment and cause future problems with closing. If you are having difficulty closing your footrest, please consult the sales assistant back at the store, you may be trying to close it incorrectly. Our mechanisms have a weight recommendation of 120kg maximum.

6. Disclaimer
In no event shall we be responsible for consequential or incidental damages, such as loss of use, inconvenience, loss or damage to personal properties, whether directly or indirectly and whether arising in contracts or tort. In no event shall our responsibility exceed the purchase price of the product or its replacement.

The benefits provided by this warranty are in addition to other rights and
remedies available to a consumer under New Zealand consumer law.
Please retain this warranty card with your purchase agreement from your retailer as these may need to be produced during the course of your claim.